Bias and the Barista: Discussion Questions for Workplace Learning on Implicit Bias

Today, Starbucks will close its 8000 stores in the United States to train its employees on implicit bias and how to reduce the impact of bias in their jobs. This is the response to a recent incident which occurred at a Starbucks location in Philadelphia. There, a barista asked two young black men, Donte Robinson and Rashon Nelson, to leave the store after they asked to use the bathroom and sat at a table without purchasing anything. The men refused to leave, explaining that they were waiting for a business meeting. The barista called the police who came and immediately arrested Robinson and Nelson. Philadelphia Police Commissioner Richard Ross stated on Facebook Live that the officers “did

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© 2016 Christy Chandler and Shanti Brien

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